![]() If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, this will post to your credit card or bank account in 3 to 5 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error Please do not send your purchase back to the manufacturer. Please allow 3 to 5 business days for your refund to post to your credit card or bank account. Please submit your return request to or give us a call at 73. We will arrange a date to pick up your return and then we will issue a refund as soon as your item is received by our warehouse. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. The return processing time is about 3 to 5 business days after we receive your request. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We work with different vendors and their re-stocking fees range from 10% - 30%.Free 30 days return window. If a customer changes their mind and wants to return an item, the customer is responsible for paying the shipping costs back to the shipping address plus any re-stocking fee’s that the manufacturer applies. We offer one-way free shipping on all our products. If I don’t like the item after receiving it, how can I return it? If the damage is not visible until the package is removed, please take pictures and send them to within 24 hours of receiving the package and we will start the insurance claim process started for you. This will automatically initiate the insurance claim process to get a replacement. The best thing to do with damaged shipments is to refuse the package completely. If the item is not in stock, shipping will occur one week after the ETA displayed on the product description page. If the item is in stock shipping can occur anywhere from 2-7 business days to ship. We will send you an email once the order has been processed and once it has been shipped FAQ'sĭepending on the weight and availability of the item you order. Small parcel items can take 3-5 days and bigger items can take anywhere from 3-10 days. Shipping ETA's vary depending on what you order. ![]() Please email us at for any refund / return issue. ![]() Refunds will only be issued to the original credit card that you use when placing your order. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. If your item(s) do arrived damaged, please send photos to and we will process an insurance claim on your behalf.Īll orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.
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